Start with a clear account
A case assessment helps turn a confusing sequence into a usable starting point. Tell us how the relationship began, which platform or person was involved, what you paid and what happened when concerns arose.
Identify urgent priorities
Preserving messages, notifying a relevant payment provider and securing compromised accounts may require prompt attention. We consider the facts supplied and explain which issues need further specialist or official involvement.
Define the investigation scope
We identify available records, gaps, relevant payment routes and the questions a wider review could address. You should understand the proposed work, deliverables and fees before deciding whether to proceed.
Know what happens next
An enquiry is reviewed before any service agreement is formed. We may request specific non-secret records or explain why a particular route needs legal advice. Submitting the form does not commit you to a paid engagement.