Can you help me recover cryptocurrency?
We investigate the loss, trace relevant transactions and assess appropriate recovery routes. The available options depend on the evidence, receiving parties, jurisdiction and timing. Tracing does not itself transfer assets back to you.
Is the initial form a paid commitment?
No. An enquiry allows an initial review and discussion. A separate agreement should define any paid service, fees, scope and deliverables.
What if I do not have every transaction detail?
Send what you know and identify gaps. Optional fields can be left blank. We can discuss which missing records would be useful.
Can you reverse or freeze blockchain transfers?
Blockchain transfers cannot simply be reversed by an investigator. Freezing, restraint and compulsory disclosure require the appropriate legal authority or provider process.
Do you guarantee recovery?
No. We commit to the agreed work and explain the findings. The return of funds depends on circumstances and decisions beyond the investigation itself.
Can a genuine company appear in a clone warning?
Yes. An impersonator may copy a legitimate firm’s name or registration details. Match the exact domain and source identity, and retain any clone qualifier.
What should I never send?
Do not send passwords, private keys, recovery phrases, one-time codes or identity documents through the initial form.
How are fees agreed?
Ask for the proposed scope, price or pricing basis, deliverables and applicable conditions before accepting a paid engagement. Do not assume that submitting an enquiry creates an agreement.
Where is Digitalelan based?
The supplied business address is 21650 Oxnard St, Woodland Hills, CA 91367. Please arrange meetings in advance through support@digitalelan.com.